CNESS PRIVACY POLICY

Effective Date: 17 April 2025

At CNESS Inc. (“CNESS,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our websites (including www.cness.co, www.cness.ai, www.cnesscertified.com, www.visionary.cness.io, and www.cnesslive.com), mobile applications, and associated services (collectively, the “Platform”).

1. INFORMATION WE COLLECT

We collect the following categories of personal and usage data:

a. Information You Provide
  • Name, email address, phone number, profile photo
  • Organization name and details (if applicable)
  • Billing and payment information
  • Content you upload: posts, listings, submissions, messages
  • Applications for certification, mentorship, or partner programs
b. Automatically Collected Data
  • Device type, browser, IP address
  • Log data, access times, referring URL
  • Platform usage and activity analytics
c. Data from Third Parties
  • Payment providers (e.g., Stripe, Razorpay)
  • Social media accounts (if used for login)
  • Public sources or directories

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Provide and improve the Platform and services
  • Process payments and manage subscriptions
  • Deliver personalized recommendations (e.g., via Ariven AI)
  • Administer certification and mentorship applications
  • Maintain public directories and listings
  • Communicate updates, offers, or announcements
  • Comply with legal obligations

3. SHARING AND DISCLOSURE

We do not sell your personal data. We may share it in the following limited ways:

  • With Service Providers: Such as hosting, analytics, marketing, and payment providers
  • With Mentors, Partners, or Certifiers: If you engage with these parties through our platform
  • In Public Listings: If you opt-in to be listed in our directories or as a Visionary Council member
  • Legal Compliance: To respond to legal requests or enforce our rights
  • Corporate Transactions: In case of mergers, acquisitions, or similar events

4. COOKIES AND TRACKING

We use cookies, pixels, and similar technologies to:

  • Analyze usage behavior
  • Remember your preferences
  • Provide a more personalized experience

You may adjust your browser settings to refuse cookies, but some Platform features may not function properly.

5. DATA RETENTION

We retain your data only as long as necessary to fulfill the purposes stated in this Policy or as required by law. You may request deletion of your data as detailed in Section 8.

6. INTERNATIONAL TRANSFERS

We retain your data only as long as necessary to fulfill the purposes stated in this Policy or as required by law. You may request deletion of your data as detailed in Section 8.

7. SECURITY MEASURES

We implement reasonable administrative, technical, and physical security measures to protect your data. However, no system can be completely secure. You are responsible for maintaining the confidentiality of your login credentials.

8. YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal data
  • Correct inaccurate or outdated information
  • Delete your data (“Right to be Forgotten”)
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

9. CHILDREN’S PRIVACY

Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, please contact us.

10. THIRD-PARTY LINKS

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or an in-app notice. Continued use of the Platform indicates your acceptance of the revised policy.

12. CONTACT US